- At protraveldeal.com, we aim to offer our customers a smooth and hassle-free shopping experience. The following shipping policy outlines how we deliver our products to your doorstep.
- Shipping Destinations: We ship our products globally. However, shipping terms and conditions may vary for different countries. If you can’t find your country listed at checkout, contact our customer service team.
- Shipping Charges: For orders within the United States, we offer free Standard Shipping on orders over $50. For orders below $50, a standard shipping charge of $30 applies. For international orders, shipping charges are calculated based on weight, distance, and shipping method.
- Shipping Methods: We offer different shipping methods – Standard Shipping (3-5 business days), Two-Day Shipping, and Overnight Shipping. Customers can choose their preferred shipping method at checkout.
- Dispatching Time: Orders are usually dispatched within 1-2 business days of the order placement. The delivery timeframe displayed at checkout includes the time for processing your order as well as the shipping time.
- Shipment Tracking: Once your order has been dispatched, we will provide you with a tracking number via email. You can use this number to monitor your shipment’s status.
- Delivery Issues: If there are delivery delays or if the package arrives damaged, please contact us immediately so we can assist.
- Customs and Import Taxes: For international orders, customers are responsible for any customs and import taxes. LTG cannot be held responsible for any additional charges or delays caused by customs clearance processes.
- Incorrect Address: If the shipping address provided is incorrect or incomplete, we may not be able to deliver your order. Please double-check your address before placing an order.
- Unsuccessful Delivery: If a package is returned to us due to unsuccessful attempts to deliver, the customer will be responsible for the additional shipping charges for resending the package.
- Shipping During Holidays: Please note that during holidays and peak season, shipping times may be extended.
- Please read through our shipping policy thoroughly before placing an order. If you have any questions or require clarification on any point, do not hesitate to get in touch with our customer service team.
By placing an order at protraveldeal.com, you agree to the terms mentioned in our shipping policy.